At Polina Perri, exceptional service matters to us just as much as beautiful design. We believe a dedicated, personal approach to every order is what sets us apart — and what gives the art of the wedding invitation the respect it deserves.
We anticipate every detail so you can enjoy the process instead of stressing over it. From the moment you place your order, we guide you through every step with clear communication and defined milestones, so you always know exactly where things stand. Whether you're ordering from right here in the States or from anywhere else in the world, every client receives the same premium level of care.
We are here to help — and we only feel good when you're satisfied. If something isn't right, please reach out. In the event of an error on our part, we will make it right as quickly as possible. If you're unhappy for any reason, we will work with you to find a solution.
While we're fully committed to your satisfaction, we also believe in being fairly compensated for our time and craftsmanship. Our cancellation and return policies for specific situations can be found in our Refund Policy.